Shipping, Logistics and Maritime Services
We provide a comprehensive solution to all our clients.
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INTRODUCTION
Guard your interest with WAPS Protective Agency
Our vast knowledge of protective agency services helps ship owners, ship managers and operators monitor port operations in West Africa, as it affects their vessels. There are times when you need to rely on a ship agent to act on your behalf i.e. supervise the charterer’s agency functions and monitor port operations to protect your interests. WAPS protective agency is always available for an effective service delivery.
OUR SERVICES
Shipping Agency
As shipping agents, we take full responsibility of all activities as related to shipments and cargo on behalf of our clients — ship owners, managers and charterers — and their interests at ports, ensuring quick turnaround.
Shipping Agency: Read more01
FAQs
What does WAPS do as our ship agent?
As shipping agents, we take full responsibility of all activities as related to shipments and cargo on behalf of our clients – ship owners, managers and charterers – as well as their general interests at ports and harbourers, ensuring quick turn-around at all times.
How do we appoint WAPS for a port call?
Use the Request a Port Call form. Give the vessel’s name, IMO number, type and flag, the port or terminal, and the expected arrival date, and tick the services you need. You can attach documents such as voyage instructions or a crew list (PDF, DOCX, XLSX, JPG or PNG, up to 10 MB each). Your request goes to the office that covers that port.
Which services can you provide during a call?
Shipping agency, inward and outward clearance, crew handling, cash to master, provision and ship supplies, ship spares clearance and delivery, and maritime security. Each is described on our Services page, and you can request several on the same port call.
Where are your offices?
Our head office is in Lagos, Nigeria, with offices in Tema (Ghana), Lomé (Togo), Benin Republic and Athens (Greece). The Contact page lists each office’s address, phone number and email.
What is protective agency, and when do we need it?
When the charterer nominates the port agent, your own interests at the port can go unrepresented. A protective agent acts on your behalf: supervising the charterer’s agency functions and monitoring port operations as they affect your vessel. WAPS protective agency helps ship owners, managers and operators do this across West Africa.
Is WAPS certified?
Yes. Our quality management system is certified to ISO 9001:2015 by the Standards Organisation of Nigeria, covering shipping agency and allied services. The certificate (number 0000619) is valid until 24 November 2028, and a copy is available on request.
Still need an answer?
The duty desk is staffed around the clock.
AWARDS & RECOGNITION
Recognised by the authorities we work alongside.
Awards from port authorities, regulators, clients and industry bodies across the Nigerian maritime sector.
| Award | Awarded by | Year |
|---|---|---|
| Recognition for Supporting OTD/CPR Meetings Towards the Actualisation of Their Goals | NPANigerian Ports Authority | 2025 |
| Recognition / Award | NMPA | 2024 |
| Supplier Excellence Award | NSML | 2022 |
| Outstanding Support and Efficient Delivery of Ship Agency Services | NSML | 2022 |
| Award of Excellence for Prompt Payment | NPANigerian Ports Authority | 2021 |
Our coverage
5 direct offices, 5 countries, one duty line.
Lagos (Head Office)
HQ6th and 7th Floor Eleganza House, 15B Wesley Joseph Street, Lagos, Nigeria
Tema
Office B2, 6th Floor, TDC Towers, Salifu Dagati Ext, Community 2, Tema, Ghana
Lomé
1st Floor, Agbodoh House, Opposite Sarakawa, Boulevard du Mono, 06 BP 6151, Lomé, Togo
Benin Republic
West Atlantic Ports Services SARL, Benin Republic
Athens
14 Tsakalof Street, Kolonaki, Athens, Greece – GR 10673
Start your shipment with Confidence
Nominate a vessel and we confirm coverage before you finish reading.
Request a Port Call